Cricket, football, basketball, baseball, esports, volleyball, handball, hockey, kabaddi, and other sporting event fantasy games are available through the web portal crickyworld.com, partner website(s), and mobile application(s) (collectively referred to as the “Portal”) in India, which is run by Cricky World LLP. Here in after, Cricky World LLP will be referred to as “Cricky World,” “we,” “us,” or “our.”

The provisions of this privacy policy (“Privacy Policy”) apply to anybody using the Portal (“User” or “you” or “your”) and any of its features, such as taking part in the various competitions and games (including fantasy games) (“Game”) (“Services”) offered on the Portal.

The definition given to each capitalized term in the Terms will apply if it is not defined here.

Cricky World is dedicated to safeguarding its users’ privacy in every way and values their privacy. Cricky World provides a wide range of services in an effort to provide its users with a comprehensive and rewarding online experience. Would you please take a moment to read the ‘About Us’ section to learn more about Cricky World? While the majority of the Services are free to use, some Games may require registration. Cricky World gathers user data from two sources:

(i) User-provided information and

(ii) Data that is automatically recorded while a user navigates Cricky World.

To understand how we will handle your information, please read this Privacy Policy before submitting any data to the Portal. By using the Portal in any way, you agree to the collection, processing, and preservation of your information as well as its use, disclosure, and transfer for the reasons specified in this privacy policy. By using any portion of the Portal, you consent to the collection, use, and dissemination of your information in accordance with this Privacy Policy, as well as its terms regarding privacy. Please be aware that although you have the option to refuse to give us certain personal information, to withdraw your consent from us collecting that information, to request a temporary halt to the collection of personal information, or to request that the personal information we have collected be deleted, you might not be able to fully utilize the range of features and services that we offer, and we reserve the right to refuse to provide you with our services in such a situation.

We reserve the right to evaluate and amend our Privacy Policy from time to time in order to reflect any future changes that may be deemed necessary given how quickly the internet is changing. We’ll let you know when things change. This page will be updated with any modifications to our privacy statement so that you are constantly informed of the data we gather, how we use it, store it, and when we share it.

Goal and Application:

To avail certain Services on the Portal, Users would be required to provide certain information for the registration process, namely:

1. Username
2. Email address
3. Date of birth
4. State
5. Government ID such as aadhaar card or driving license or voter id

Additionally, you may grant us permission to collect and record information about your device, operating system, network, location, and other details in the course of granting you access to the Services, as well as to grant you access to the features made available through the Portal, to authenticate your identity, and to secure your account details. You have the option to consent to our collecting data about the applications you have installed on your device so that we can enhance your Portal experience and our services. It might also be necessary for you to provide further details, such as your Permanent Account Number.

We could occasionally additionally ask for sensitive personal data from you on the Portal. SPI refers to any personal information that includes details about your financial situation, including the payment method(s) you use to make such payments. Examples of this type of information include the name of the cardholder, the credit or debit card number (encrypted) and its expiration date, banking information, wallet information, and other details. To help you finish your payment as soon as possible, this information is provided to you at the time of payment.

Cricky World does not gather any additional SPI throughout the provision of the Services, with the exception of any financial data you elect to submit when paying for any Services via the Portal. Without your express approval, Cricky World will not release any SPI it has collected to any third-party service provider, unless otherwise specified in this Privacy Policy, in a separate written agreement between Cricky World and you, or as required by law. It is made clear that information about you that is accessible to the public on the Portal, including SPI, will not be subject to this provision.

In order to operate, provide, develop, and improve the Services, keep you informed about Our offerings and the goods and/or services of our affiliates and group entities, and to make it possible for Our affiliates and group entities to get in touch with you about the goods and services they provide, we collect and use the personal information you provide (that is, information that could be used to identify you and that is not otherwise publicly available).

While offering the Services, Users may utilize any social media platform, such as Facebook, Instagram, WhatsApp, and others, to invite other users or current Users (“Invited Users”) to take part in any of the Services. After that, we might utilize this information to get in touch with the invited user, extend an invitation to sign up with Dream11 (if the invited user isn’t already registered) and get involved in the game that you invited them to. The rules of this privacy policy and the terms and conditions for using the portal will apply to the Invited User’s participation in any game. By using this representation, you acknowledge that the Invited Users have given their permission for us, our affiliates, and/or our group businesses to share their information. You can also choose to invite friends to play the Game and use the Services directly from the Portal by syncing your phonebook with theirs.

All of the information requested is particular to the type of game or service the user wants to access or engage in, and it will be used to deliver services, including but not restricted to the services the user has requested.

Announcement/Transmission:

In order to allow its affiliates and group entities to contact you regarding the goods and/or services they provide, Cricky World may share information that you have provided as well as data about how you use the Services and participate in the Games with them. In order to better serve you, Cricky World may also share this information with outside service providers that it has hired for data analytics, storage, service improvement (including product upgrades), and other purposes. As long as the affiliate, group company, and third-party service provider (where applicable) with whom the data is exchanged agree to uphold the same standards using their best efforts as applicable to Cricky World in relation to maintaining the security of the information.

By using the Portal, you hereby specifically consent to Cricky World collecting, utilizing, and storing your information. Information gathered under this agreement may be shared, disclosed, and transferred with Cricky World’s affiliates and group companies. Consumer information may be one of the business assets exchanged, disclosed, or transferred as part of the transaction if Cricky World sells or transfers all or a portion of its company assets. By signing this agreement, you specifically give Cricky World permission to disclose and transfer your personal information to those third parties.

To encourage user interaction, for marketing and promotional reasons, and for other relevant reasons, Cricky World may provide its commercial partners with information and data on how the Services are used and how players participate in the Game. Additionally, Cricky World maintains the right to divulge or share information with group companies, affiliates, and third parties under specific circumstances. These may include abiding by applicable law, reacting to lawful process, government requests, averting fraud or impending harm, and maintaining the security of our network and services.

Utilizing Cookies:

We use “cookies” or other similar electronic tools to gather information in order to assign a unique random number to each visitor, known as a User Identification (User ID), so that we can better understand the User’s individual interests using the identified device and enhance the effectiveness and usability of the Portal for our Users. Even if we set a cookie on the User’s device, Cricky World has no means of knowing who the User is unless the User willingly identifies himself/herself (for example, through registration). Cookies are limited to storing information that the user provides. Data stored on the user’s device’s hard drive cannot be read by a cookie. If the user clicks on one of the advertisers’ banner ads on Cricky World, the advertisers may additionally install their own cookies on the user’s device.

When a user uses the Portal, Cricky World’s web servers automatically gather certain information about the user’s device connection to the Internet, including the user’s IP address. (The IP address of the user is a number that devices connected to the Internet use to determine where to deliver data to the user, such as web pages the user views). The user is not personally identifiable by their IP address. Cricky World utilizes this data to provide Users with its web pages upon request, customize its Portal based on Users’ interests, track Portal traffic, and notify advertisers of the regions from which Users visit Cricky World.

Links:

Links to other websites are also included in Cricky World. These websites are subject to the privacy rules of each of them, which Dream11 has no control over. The operator of the website the user is visiting controls how any information the user submits is used after they leave Cricky World’s servers (the user can determine their location by looking up the URL in their browser’s location bar). That policy might not be the same as Cricky World’s. If the user is unable to access any of these sites’ privacy policies through a link on the homepage, they can get in touch with the websites directly to find out more. Cricky World disclaims all liability for the privacy policies and content of such websites

Security Procedures:

Every piece of data collected on Cricky World is safely kept in the database under Cricky World’s control. The database is kept on servers that are firewall-protected; access to these servers is password-protected and strictly limited to those who have a legitimate need to know. We are aware that no security system is impenetrable, notwithstanding how strong our defenses are. As a result, neither the security of our database nor the assurance that the data you provide won’t be intercepted during transmission over the Internet are guaranteed. Moreover, anybody with internet access will be able to access whatever information you publish in the discussion areas. You acknowledge and accept that your information may be used or transmitted to countries other than India by using the Portal.

Advertising:

In order to assist them in comprehending its user base and verifying the efficacy of advertising on the Portal, Cricky World typically provides its online advertisers with aggregated anonymized data, which is information that cannot be used to identify a specific user. This data may consist of traffic statistics, user responsiveness, and user behavior in response to advertisements on the Portal. We may get in touch with you once you register with Cricky World to discuss updating your material and adding features that we think would be useful.

Disclaimer:

There may be a number of false emails, blogs, websites, and other online content purporting to be from or connected to Cricky World (“Deceptive Communication”). Our logo, pictures, content, links, and other information may be a part of this deceptive communication. Certain fraudulent communications may involve calling the recipient and asking for login credentials, for example; announcing that the recipient has won a gift or prize; offering a way to carry out an unlawful or unauthorized conduct or deed; demanding extensive personal data; or requesting money of some sort. There is no connection whatsoever between Cricky World and the sources and contents of these Deceptive Communications and related items. We strongly advise against responding to such Deceptive Communication for your own safety. You acknowledge that by depending on and/or acting upon such Deceptive Communications, you may experience loss, damage, and/or harm for which we shall not be responsible.

We and/or our personnel will not contact you to disclose your SPI, with the exception of what is specified under the Terms and Conditions for the purpose of verification.

Conditions of Use:

This portal, its servers, and any emails sent by us or on our behalf are not guaranteed to be virus-free by Tricky World. ANY DAMAGES ARISING FROM THE USE OF THIS PORTAL, WHETHER COMPENSATORY, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES, LOSS OF DATA, GOODWILL, BUSINESS OPPORTUNITY, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES, WILL NOT BE LIABLE BY CRICKY WORLD. CRICKY WORLD SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER THAT AMOUNT MORE THAN INR 100 IN ANY EVENT.

Retention of Data:

Your personal information may be kept and used for as long as:

(i) the relevant purposes outlined in this Privacy Policy for using your personal information are no longer applicable;

(ii) we are not required to keep your personal information any longer by applicable law, regulations, contractual obligations, or legitimate business purposes; and

(iii) the retention of your personal information is not necessary for the establishment, exercise, or defense of any legal claim.

User Account and Data Deletion:

Users may request that Cricky World remove their user accounts and personal data by submitting a written request via email to helpdesk@crickyworld.com.

We will make every effort to reply as soon as possible, and in any case, within a month, to the following:your written request has been received by us; orwhen we get any more data we might need from you in order to fulfill your request, whichever comes first.

In addition to requesting account deactivation, you can also ask for the following by sending an email to helpdesk@crickyworld.com:

(i) the suspension of your account, following which you will still be able to access other areas of the Portal but will not be able to play paid contests on your User account;

(ii) Temporary account deactivation, which prevents you from using the Portal but enables you to request account reactivation with all of your data.

You will no longer be able to access the Portal or the Services, nor will you be able to access any user data or personal information linked to your account if you choose to permanently deactivate it. By sending an email to helpdesk@crickyworld.com, users may request that their accounts be restored within six (6) months after receiving information that their accounts have been deleted by Cricky World.

We adhere to a deletion procedure when you ask for the erasure of your data, making sure that it is securely and totally deleted from our servers or kept only in an anonymous form. We work hard to make sure that data is shielded against malicious or unintentional erasure by our services. As a result, there can be a delay between your deletion request and the deletion of copies from our backup and active systems.

Applicable Law and Jurisdiction:

By visiting this Portal, you agree that the laws of the Republic of India without regard to its conflict of laws principles, govern this Privacy Policy and any dispute arising in respect hereof shall be subject to and governed by the dispute resolution process set out in the Terms and Conditions.

Updating Information:

You will promptly notify Cricky World if there are any changes, updates or modifications to your personal information. Further, you may also review, update or modify your personal information and User preferences by logging into your profile page on the Portal.

Contact Us:

Any questions or clarifications with respect to this Privacy Policy or any complaints, comments, concerns or feedback can be sent to Cricky World at: helpdesk@crickyworld.com or by normal/physical mail addressed to: